Hospitality software

The operating system for hotel groups.

Eight products on one database, built to work together rather than integrated after the fact - property management, point of sale and finance included. One vendor, one support line.

Trusted on properties from 40 to 1,200 keys · 24/7 support

233
properties live
  • Data center
  • Sentinel office
  • Client city

City dots are sized by how many properties run there.

Trusted by 200+ properties across Southeast Asia and Latin America

  • Aryaduta Hotels
  • Dara Hotels
  • Amandaru
  • Alam Ngarung Resort
  • Guci Heritage Hotel
  • Kenza Hospitality Group
  • Wind Hill Mountain View Resort
  • Ziri
  • Hermina Grand Ballroom
  • Layday
  • Archipelago Hotels, Resorts and Solutions

Anchor customer

Archipelago runs on Sentec software.

Archipelago Hotels, Resorts and Solutions named Sentinel Tech their preferred hospitality software vendor, then migrated their managed portfolio off VHP. Over 200 properties and 22,000 keys are now live: a migration completed, not in progress.

They went from managing hundreds of on-premise servers and nightly backups to managing none, and tightened accounting controls across every managed hotel in the group.

Archipelago Hotels, Resorts and Solutions

200+

properties live

22K

keys migrated

0

servers to maintain

Front of house

Reception, reservations, guest services

Back of house

Housekeeping, kitchen, F&B service

Finance

Accounting, night audit, month-end close

Head office

Group operations, general management, IT

200+

Hotels and resorts live across 7 countries

25,000+

Keys managed on Sentec software

140

Average rooms per customer property

24/7

Support, every night audit and every close

Integrations and partners

It still has to talk to the outside world.

Inside the hotel, the parts are included rather than integrated. Beyond the property line (channels, payments, local tax, door locks), Sentec software connects through supported interfaces our team configures during onboarding.

Channel managers

Two-way availability, rates and reservations with the channel manager you already use.

and more

Payment gateways

Card capture, pre-authorization and settlement through regional acquirers.

and more

Local tax and fiscal systems

E-invoicing and tax reporting where regulation requires a direct feed.

and more

Third-party hotel apps

Guest messaging, reputation and housekeeping tools already in use on property.

and more

Door locks and key cards

Key encoding from the check-in screen, across the common lock vendors.

Onindoand more

Distribution and GDS

GDS and OTA reach through our own connectivity service.

Sentinel GDSand more

Interfaces vary by region, and the list is longer than the tiles above. See the interface list for Sentec PMS.

Support

A hotel never closes, so neither do we.

Support runs 24/7, staffed by people who know what a stuck night audit costs at 3am. Every customer gets a named onboarding lead through training and go-live, and keeps a direct line afterwards, not a ticket queue.

24/7

Round-the-clock cover across every timezone we operate in

ISO 27001

Certified information security management

Hosted

No on-premise servers, no nightly backups to babysit

Migration

Proven at 200+ property scale, off legacy on-premise systems

What the people using it say.

See it running on a property like yours.

A working demo with your room types, outlets and reporting lines, not a slide deck. Half an hour, with someone who has implemented it.